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Registrarial Services for Students

The Student Services Office is located at 63 St. George Street. Office Hours are Monday-Friday 10 a.m. to 4 p.m.

The School of Graduate Studies offers the following services to students. To find out more or to make a request for these services please contact us.
 

Confirmation of Degree Letters

SGS prepares letters for both Master’s and PhD students requesting confirmation that all degree requirements have been met. To request a Confirmation of Degree Letter, please complete the Confirmation of Degree form and fax it to the School of Graduate Studies at 416-971-2864. There is a $7.00 fee for each letter (Master's or PhD). Please note the PhD Office will produce one letter free of charge for PhD students. Please allow 5 days (or more during peak periods). 

Confirmation of Registration

SGS provides proof of registration to students for various purposes such as securing student visas and maintaining OSAP interest-free status. To request a letter, please fax a completed Request for a Letter Confirming Registration form to 416-946-0992. There is a $7.00 fee for a confirmation of registration letter. Please allow 5 days (or more during peak periods).

Fee Invoices

You are informed of fees payable through the Student Web Service. Simply view your account in invoice format on the SWS, which lists every transaction posted to your account. All students are expected to view their account on the SWS to monitor all account activity. Tuition is updated in real time and always reflects the most current situation.

Income Tax Receipts

Tax Credit Forms (T2202A) are issued in February. They may be downloaded and printed from the Student Web Service.

Reactivating Student Web Service (ROSI) PIN (Personal Identification Number)

To reactivate your Student Web Service (ROSI) PIN please contact SGS at 416-978-6614 or graduate.information@utoronto.ca or you may visit our office at 63 St George Street, Monday to Friday between 10.00 am and 4.00 pm.

Replacement TCards

If you need to replace a lost, stolen or damaged student ID or library card, you can pick up a TCard Application form from the TCard Office in one of the following locations:

  • St. George Campus - Robarts Library, north lobby, room 2054A, 2nd Floor.
  • UTM – UTM Card Office, South Building
  • UTSC – UTSC Library

Transcripts

If you were registered in any sessions PRIOR to September 1978, you can order a transcript from the University of Toronto Transcript Centre. You can also order through the Transcript Centre if you have forgotten your student number.

If you were registered any time from September 1978 to the present, order a transcript through the Student Web Service. If you graduated prior to September 1999, follow the "First time users" link for assistance.

UHIP

The University Health Insurance Plan (UHIP) is compulsory for all international students and their dependents. To cover your dependents under UHIP, you must apply within 30 days of arrival in Canada. For detailed information, contact the Centre for International Experience.

Name/Gender Changes 

The way your name appears on the Student Web Service is how it will appear on your diploma. Please review the way your name appears on the Student Web Service. Name/gender changes are processed at SGS Student Services at 63 St. George St., first floor counter. Should you wish to change your name (this includes middle names) or gender, please contact SGS Student Services at graduate.information@utoronto.ca.

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