Tips for Resolving Conflict
Here are some tips to help you to manage and resolve problems that may arise during your graduate studies.
Seek out advice early
Solutions are often simpler and easier to implement before a problem escalates. It is better to come forward with a small issue than simply avoiding having a difficult conversation and see it become more complex. As a student you may not be aware of all the possible approaches to resolving an issue, or supports available, so seek advice about your options even if you are not looking for immediate action.
Different problems require different solutions and different people have different perspectives. Differences push us to think creatively and leave room for compromise and flexibility. Problems are rarely completely one-sided: solutions often need compromise and flexibility.
Remember you are not alone
Communicate, seek support, and consider that someone else may have been faced with a similar issue at some point.
Challenging situations can be emotionally charged, and it is important to acknowledge feelings and emotions (your own and the other person’s) while tackling a problem respectfully and with an open mind. Try to remain calm, objective, and rational, even if you think the other party is not.
- Seek advice and resolution as early as possible.
- Be open to different solutions and perspectives.
- Try to maintain calm and objective.
- Inform yourself about the spectrum of resources available to support you in completing your program.
- Become familiar with program-specific and University-wide policies and regulations.
Who Can I Talk To?
We understand that there are times when a supervisory relationship or relationships with academic peers can be challenging or involve conflict. We encourage you to try to address your concerns as early as possible. Our goal is to help facilitate positive, supportive, and productive relationships in your academic life. There are many different people who can provide guidance and advice about your options.
You can contact the following offices to get advice or have a confidential conversation. If you are not sure what office is right for you, or where to start, we suggest you contact staff at CGMS or UTGSU to discuss your situation. They can help you determine the best path forward for you.
Indicates offices where conversations may, or may not, be confidential. You are able to request that conversations remain confidential.