Services for Students

Student 

Accessibility

Campus Life

Conflict Resolution

Equity & Diversity

Programs, services, and offices that support the diversity of students. You'll find resources on accessibility, anti-racism, environmental health, First Nations, family services, sexual and gender diversity, sexual harassment, status of women, and more.

Family Resources

Health & Safety

Graduate counselling services 

Health and Wellness Centre

Safety

University Health Insurance Plan (UHIP): See International below.

Wellness workshops

International

International and exchange opportunities

International students

University Health Insurance Plan (UHIP): UHIP is compulsory for all international students and their dependents. To cover your dependents under UHIP, you must apply within 30 days of arrival in Canada. For detailed information, contact the Centre for International Experience.

IT Services

Through IT Services, access the academic tools iClicker, Degree Explorer, Course Finder, and ACORN/ROSI.

Wi-fi map

Libraries

Canada's largest academic library system, and third-ranked in North America.  

Maps

Practical Things (income tax receipts, ROSI pin, TCards)

Confirmation Letters

SGS prepares two kinds of letters for students:

  1. Confirmation of degree letter: both master's and doctoral students may request a letter confirming that all degree requirements have been met. To request such a letter, complete the confirmation of degree form and fax it to SGS at 416-971-2864. Master's students can email sgs.masters@utoronto.ca; doctoral students can email sgs.doctoral@utoronto.ca. The Doctoral Examinations Office will produce one letter free of charge for doctoral students.

  2. Confirmation of registration letter: SGS provides proof of registration for various purposes such as securing student visas and maintaining OSAP interest-free status. To request such a letter, complete the confirmation of registration form and email it to graduate.information@utoronto.ca.

There is no charge for letters. Please allow five days (or more during peak periods).

Fee Invoice

You are informed of fees payable through Student Web Services (ACORN/ROSI). Simply view your invoice on Student Web Services (ACORN/ROSI), which lists every transaction posted to your account. You are expected to monitor all account activity. Tuition is updated in real time and always reflects the most current situation.

Income Tax Receipt

Tax Credit Forms (T2202A) are issued in February. They may be downloaded and printed from Student Web Services (ACORN/ROSI).

Name/Gender Change

The way your name appears on the Student Web Services (ACORN/ROSI) is how it will appear on your diploma. Please review the way your name appears on Student Web Services (ACORN/ROSI). Change of name/gender is processed at SGS Student Services at 63 St. George Street, first floor counter. Should you wish to change your name (this includes middle names) or gender, please contact SGS Student Services at graduate.information@utoronto.ca.

Reactivating Student Web Services (ROSI) PIN

If you have forgotten your Student Web Services (ROSI) PIN, you may be able to use the PIN reactivation procedure to access your account. PIN reactivation is available if you have already set up for reactivation. To find out more, visit the Student Web Services (ACORN/ROSI) website.

If the reactivation procedure does not work, please reset your PIN by contacting SGS Student Services at 416-978-6614 or  graduate.information@utoronto.ca; or you may visit our office at 63 St George Street, Monday to Friday between 10:00 am and 4:00 pm.

TCard Replacement

If you need to replace a lost, stolen, or damaged student ID or library card, visit your campus TCard office with: your student number or UTORid, one piece of valid government-issued photo ID and the replacement fee, if applicable.

St. George TCard Services: Koffler Student Services Centre
Ground floor, 214 College St. St. George TCard Office hours

UTM TCard Office: Information & Instructional Technology Services Help Desk
CCT Atrium, CCT 0160A UTM TCard Office hours

UTSC TCard Office: Bladen Wing, Room BV498A (Sep to Apr); Room BV481 (May to Aug)
UTSC UTSC TCard Office hours

Transcripts

If you were registered in any sessions prior to September 1978, you can order a transcript from the University of Toronto Transcript Centre. You can also order through the Transcript Centre if you have forgotten your student number.

If you were registered any time from September 1978 to the present, order a transcript through the Student Web Services (ACORN/ROSI). If you graduated prior to September 1999, follow the "First time users" link for assistance.

When ordering official transcripts, you have the option of selecting only the graduate portion of your academic record to be displayed on your transcript. The full undergraduate/graduate transcript remains the default unless the graduate only option is indicated when a transcript is ordered.

Transportation & Parking

Getting around by public transit; buying discount TTC and GO Transit passes; intercampus transportation; parking services; walking; and cycling.